2 War Privacy Policy –
Your Data Is Safe with Us

When you register and use 2 War's services, we collect certain personal information. This Privacy Policy clearly explains what data we collect, why we collect it, and how. Protecting your information is our top priority.

Some information is provided directly by you (during registration or via KYC forms), while other data is collected automatically (such as device information or browsing patterns). In both cases, protecting your privacy is our commitment.

2 War uses the information it collects solely for specific, legitimate purposes. Data is never used beyond its original intent. Details are outlined below:

• Account Management: Completing registration, verifying login, and securing your account.
• Financial Transactions: Processing deposits and withdrawals, and ensuring transaction security.
• Betting Services: Processing bets, displaying odds, and calculating winnings.
• Customer Support: Resolving issues, handling complaints, and sending necessary communications.
• Security & Fraud Prevention: Detecting suspicious activity and ensuring platform security.
• Legal Obligations: Complying with applicable laws and fulfilling lawful requests from government authorities.
• Service Improvement: Analyzing usage patterns to make the platform better and more user-friendly.
• Relevant Promotions: Keeping you informed about bonuses and offers tailored to your preferences (with your consent).

2 War uses industry-leading security technology to protect your personal and financial information. Our server infrastructure undergoes regular security audits.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, ensuring bank-level security.
• Database Encryption: All stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Firewall & IDS: Unauthorized access attempts are blocked automatically.
• Regular Backups: Data is backed up daily and stored securely.

Retention periods vary by data type. Financial transaction records may be kept for up to 5 years after account closure for legal compliance. All other data is deleted within 90 days of account closure.

2 War never sells or commercially shares your personal data. However, in limited circumstances, data may be shared with third parties as necessary to deliver our services. Each of these cases is outlined below:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process transactions. They operate under their own privacy policies.
• Law Enforcement: We are required to disclose relevant information when legally obligated to do so by a valid court order or government directive.
• Technology Partners: Cloud service providers and technology partners involved in running the platform have access to limited data only. They operate under strict confidentiality agreements.
• Fraud Prevention Services: Limited data may be shared with specialized security services to help detect suspicious activity.

2 War uses cookies and similar technologies to enhance your experience on the website and app. Cookies are small data files stored on your device that remember your preferences and session details.

• Essential Cookies: Required to maintain login sessions and core functionality. These cannot be disabled.
• Functionality Cookies: Remembers your language preference and layout settings. Disabling these cookies may cause some features to stop working.
• Analytics Cookies: Used to understand site traffic and usage patterns. These do not personally identify you.
• Security Cookies: Helps detect fraud and prevent CSRF attacks.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain 2 War services from functioning properly. A cookie consent notice is displayed on your first visit to the site.

Every 2 War member has full rights over their personal data. We respect those rights and actively help you exercise them.

To exercise any of these rights, please get in touch with us. We will respond within 30 days of receiving your request, and processing will begin after your identity has been verified.

• Data Access: You may request a complete copy of all personal information we hold about you.
• Data Correction: You may request corrections to any inaccurate or incomplete information.
• Account Deletion: You may request account closure and deletion of all personal data (except where retention is legally required).
• Opt Out of Promotional Communications: You can opt out of marketing messages at any time.

2 War is an adults-only platform. Registration and use of our services by anyone under the age of 18 is strictly prohibited. We do not knowingly collect or store data from minors.

• Age verification is mandatory at registration.
• A government-issued ID is required for age verification during the KYC process.
• Should we receive any data belonging to a minor, it will be deleted immediately and the associated account will be closed.
• Parents or guardians can contact us directly to request removal of their child's data.

To learn more about responsible gaming, visit our Responsible Gaming View page.

2 War may update this Privacy Policy when necessary — for example, due to new legal requirements, new platform features, or security improvements.

• Change Notification: For significant changes, a notification will be sent to the mobile number or email address registered to your account.
• Effective Date: Each update will include a new effective date at the top of the page.
• Previous versions: Previous versions of the policy are available upon request through the Help Center.
• Consent: Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our privacy team will respond promptly.

• Email: support@2war.app
• Help Center: 2war.app/help-center
• Response Time: Within 24–48 business hours
• Critical Security Matters: Write "PRIVACY URGENT" in the email subject line and your request will be handled as a priority.